addictronics.com Shipping frequently asked question page.
You’ve got 12 hours to do so. By then your order is already being sent to the fulfillment center and we can’t change your purchase information. For more info, read more below at CANCELLATION/CHANGES.
No, we can’t modify your order items on the back-end. Please be very careful when placing an order. All orders are final
We want to make sure you get your items as quickly as possible. When ordering please make sure you select the correct model and color because we cannot modify your orders. Modifications or cancellations cannot be made once the order is in the system.
We process orders between Monday and Friday. Currently, orders will be processed within 3-5 (because of unexpected huge demand) business days of ordering and shipped the next day after the processing day. We are working extremely hard to manage the surprising demand of products from our lovely customers. 🙂 Please note that we don’t ship on weekends.
All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons.
After you receive your tracking information please allow 1-8 days for the tracking number to update itself. If after 8 days it still doesn’t work, contact us immediately at firstname.lastname@example.org
Please contact us if you do not receive tracking confirmation after 15 business days from the day you completed your payment IF you chose the priority shipping option.You will not receive a tracking code if your order is worth less than 25$ and has been shipped with Standard Shipping to US and Canada, shipping days 7-30 days.
After your order has been processed and shipped, you can expect your parcel to arrive in the next 7-35 days depending on the shipping option you chose during checkout.
Here is a list of 7-25 days shipping:
Australia (8 of 8 states/territories)
Brazil (27 of 27 states)
Canada (13 of 13 provinces)
Italy (110 of 110 provinces)
Malaysia (16 of 16 states/territories)
Mexico (32 of 32 states)
New Zealand (16 of 16 regions)
Portugal (20 of 20 regions)
Russia (82 of 82 regions)
South Korea (17 of 17 provinces)
Spain (52 of 52 provinces)
All countries outside of above-mentioned list might take 2-6 weeks for shipping.
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Yes, all orders are eligible for free shipping.
You will not receive a tracking code if your order is worth less than 25$ and has been shipped with Standard Shipping to US and Canada, shipping days 7-30 days.